As anticipated, most organisations were compliant with the statutory
RDR requirements on day one and about 85% of advisors had gained the
required qualifications and statements of professional practice.
Clearly
some intermediary firms have been selling fee based propositions for
many years. But for life companies and intermediaries embarking on RDR
transition we estimate that the best prepared were at least 12 months
ahead of the pack. We know that a number of players were burning the
midnight oil between Christmas and New Year’s Eve and it is clear that
many are still in transition to the post RDR world in terms of culture
and, indeed, proposition.
We have identified some weaknesses in many of the post RDR service
propositions we have seen. In particular some fee structures and rates
seem to represent transition rather than the probable end-game; some
ongoing service propositions do not appear compelling and there seems to
be an absence of fail-safe systems and controls to ensure that the
promised on-going service is actually delivered.
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